Careers

About us

Wygwam, a division of the Niko Group, is a dynamic organization specializing in innovative solutions. We are currently looking for a strategic Senior Buyer to join our procurement team and play a pivotal role in optimizing our global supply chain.

As a Senior Buyer, you will be the driving force behind our international sourcing strategies for electronic components and technical materials. You will bridge the gap between technical requirements and supplier capabilities, working closely with R&D, Engineering, Operations, and Quality. By optimizing our total cost of ownership and mitigating risks, you ensure our commercial readiness and operational excellence.

Key responsibilities

• Build, own, and implement (international) sourcing strategies for electronic components and technical materials

• Select, evaluate, and contract suppliers that align with our high standards for quality and innovation

• Lead comprehensive contract negotiations focusing on pricing, quality, delivery terms, and SLAs

• Manage and nurture supplier relationships, conducting regular performance reviews to drive continuous excellence

• Monitor market developments proactively and identify potential supply chain risks before they impact operations

• Collaborate closely with R&D, Engineering, Operations, and Quality departments to ensure seamless alignment between procurement and technical needs

• Optimize total cost of ownership (TCO), lead times, and inventory levels across the board

• Initiate and drive continuous improvement projects within our procurement and supply chain processes

  
  

What you'll bring

• Bachelor’s or Master’s degree in Supply Chain Management, Electrical Engineering, or a related field

• More as 5 years of experience as a Senior Buyer, specifically within a technical or electronics environment – Preferably in a leadership role

• Solid knowledge of electronic components (such as PCBs, semiconductors, connectors, and EMS)

• Proven experience working with international suppliers, particularly in Asia and Europe

• Strong negotiation skills paired with a highly analytical and strategic mindset

• Hands-on experience with ERP systems to streamline procurement processes

• Dutch speaking, Business fluent English

What we offer

• A dynamic role: Step into an environment brimming with professionalism where you can make a tangible impact by reshaping our procurement and supply chain strategies

• Attractive salary and additional benefits: In addition to a competitive salary, we also offer a package of additional benefits

• Self-development and growth opportunities: Explore a world where we focus on your growth and development

• Initiative is rewarded: We value initiative and encourage you to make your mark on our sourcing strategies and continuous improvement projects

• Engagement in innovation: At Wygwam, we never stand still. You'll be actively involved in sourcing the components that bring our new, high-quality solutions to life

• Investment in growth: Join a company that invests in growth and has a vision for the future, where you play an essential role

• A permanent contract with full-time hours

At Wygwam, we strive to provide an environment where you can thrive, grow, and develop yourself. Join us and be part of an inspiring journey towards success and progress.

About us

Wygwam, a division of the Niko Group, is an organization specializing in building automation and interfaces. Within our MOTIV team, we design experiences at the intersection of physical products and digital infrastructure. From wall-mounted devices to cloud-based applications and configuration software, we build technology that feels intuitive, calm, and meaningful.

We are currently looking for a strategic Senior UX Designer who feels at home bridging hardware and software. You will play a pivotal role in shaping not just interfaces, but how our products and systems come together as a unified whole.

 Key responsibilities

• Own and shape end-to-end user experiences across hardware, software, and services

• Translate complex technical systems into clear, intuitive, and usable experiences

• Collaborate closely with product management, development, and fellow designers to ensure seamless execution

• Define the UX direction and continuously raise the bar for quality and consistency

• Contribute to a strong, shared design vision across the entire MOTIV ecosystem

• Balance user needs, technical constraints, and business goals effectively

• Challenge assumptions and help teams make better, user-centric decisions through UX insights

What you'll bring

• Solid experience in UX design, ideally within complex or technical domains

• A strong passion for hardware and software, and a deep understanding of how they influence each other

• Strong UX fundamentals: you excel in hierarchy, structure, flows, and interaction design

• The ability to think in overarching systems, rather than just single screens or isolated features

• Comfort working closely with development teams and navigating technical constraints pragmatically

• A sharp eye for detail, clarity, and overall design craft

What we offer

• Tangible impact: You work on real products in real buildings, not abstract apps

• Strategic influence:You influence product direction early in the process, rather than just focusing on execution

• Cultural contribution: You will actively help shape a growing platform and a maturing design culture within MOTIV

• Attractive salary and additional benefits: In addition to a competitive salary, we also offer a package of additional benefits

• Self-development and growth opportunities: Explore a world where we focus on your growth and development

• A permanent contract with full-time hours.

 At Wygwam, we strive to provide an environment where you can thrive, grow, and develop yourself. Join us and be part of an inspiring journey towards success and progress.

 About Us

Wygwam, a division of Niko, specializes in smart technology solutions that make buildings work better for everyone who lives and works in them. With our innovative products and services, we contribute to energy savings, increased comfort, improved safety, and smart integration in both residential and commercial environments.

The Role

As Team Lead Software & Field Support, you are responsible for the daily operational management and coaching of our expert teams. You ensure efficient work organization, optimal service quality, and a strong focus on continuous improvement. You combine people management with process development, innovation, and technical expertise.

You play a key role in the further expansion of the service organization by developing a scalable service backbone, setting up new services, and structurally improving processes, products, and customer experience.

Through your leadership skills and hands-on mentality, you contribute directly to customer satisfaction and the growth of Wygwam.

What will you do?

Daily Management & Coaching

You are in charge of the daily organization and planning of the team, including prioritization, case tracking, and the assignment of interventions. You guide and coach employees, encourage knowledge sharing and collaboration, and support their professional development. Additionally, you define clear objectives, monitor performance, analyze results, and report on trends and opportunities for improvement. You actively build an expert, motivated, and high-performing team.

Development of Service Backbone & New Services

You develop and optimize the service backbone, including processes, workflows, tools, documentation, and support models. You design new services, solutions, and proactive support concepts tailored to customer needs. You think strategically about new support models, digitization, and automation, with the goal of building a scalable, efficient, and future-proof service organization.

Root Cause Analysis & Escalation Management

You drive root cause analyses and initiate structural improvement actions. You coordinate escalations of complex cases and work closely with the team to realize sustainable solutions. In collaboration with Product Management, R&D, and Customer Service Coordinators, you translate customer feedback and operational insights into concrete product, process, and service improvements.

Collaboration & Quality Assurance

You promote collaboration between local and international Customer Service teams and align regularly with Customer Service Coordinators for optimal planning and case management. You monitor service quality and ensure compliance with agreed service levels.

Profile

• You hold a Bachelor’s or Master’s degree in a technical field (Electronics, ICT, or equivalent).

• You have at least 5 years of relevant experience in technical support or field engineering, with at least 2 years in a coaching or leadership role.

• You are a strong people manager with excellent communication skills; you know how to motivate, connect, and develop people.

• You have a hands-on mentality with an analytical mind and strong problem-solving abilities.

• Experience with software configurations, network communication, or energy management is a plus.

• Interest or experience in developing service concepts and customer-oriented solutions is an advantage.

• You work in a structured manner, can set priorities, and maintain an overview, even under pressure.

• You are fluent in Dutch, French, and English (trilingual).

• You have good knowledge of MS Office and CRM/ERP/Support systems.

• You are reliable and a true team player.

• You are eager to learn and driven to achieve continuous improvement.

We Offer

• An exciting, challenging, and varied position within a professional framework.

• An attractive salary, supplemented with a comprehensive benefits package.

• Opportunities for self-development, training, and career advancement.

• Responsibility and room for initiative.

• A dynamic team of great, open-minded colleagues you can rely on.

• A company in transformation where you will never be bored.

  
  

Wygwam, a division of Niko, strives for diversity in the workplace and encourages candidates from all backgrounds to apply.

Wygwam, a division of Niko,  is seeking a dynamic Account Manager to strengthen our team in Poland, specifically focusing on the Central Eastern provinces (Mazowieckie, Łódzkie, Lubelskie, and Podlaskie). This is a growth-oriented role where you will drive the expansion of our market position in switches, sockets, and home automation, while maintaining our expertise in the distribution of presence and motion detectors (Dali-2, KNX, and On-Off systems).

Position overview:

As the Account Manager, you will own the entire project sales cycle within your territory, from identifying opportunities to negotiating orders and managing processing. You will act as a trusted advisor to a diverse network of stakeholders - including planners, architects, investors, installers, wholesalers, and general contractors. In this role, you will balance independent fieldwork with close internal collaboration, ensuring the Niko brand continues to grow and that our customers receive optimal service and support.

Key responsibilities:

Drive the full sales cycle: Manage project identification, acquisition, negotiation, and processing within your assigned territory.

• Relationship management: Maintain and expand existing contacts while actively acquiring new partners among architects, installers, and wholesalers.

• Consultative sales: Advise customers during both pre-sales and after-sales phases to ensure technical alignment and satisfaction.

• Market expansion: Develop the market position of the Niko brand in the Central Eastern region.

• Data & Reporting: Maintain accurate customer and project data in the CRM system and provide weekly/monthly reporting to the Country Sales Manager.

• Brand representation: Participate in trade fairs, events, and training courses to promote Niko solutions.

• Customer Excellence: Monitor customer satisfaction by following up closely on issues and providing excellent service.

What you'll bring:

•  Sales experience: 2–5 years of professional experience in consultative sales or project business regarding technical products.

• Technical background: Good technical knowledge in building installation; technical training in electrical engineering is highly desirable.

• Industry knowledge: Specialized knowledge of building/home automation and switches & sockets is a strong advantage.

• Regional presence: You currently reside within the assigned sales area (Mazowieckie, Łódzkie, Lubelskie, or Podlaskie).

• Competencies: A goal-oriented, structured way of working with a high level of independence and commitment.

• Communication: Good written and spoken English, with the ability to work closely with internal sales and cross-functional teams.

• Digital skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.

We offer

• A permanent contract with full-time hours.

• Attractive employment conditions, including a company car available for private use.

• A mixed working system combining fieldwork and home office, offering a high level of autonomy in organizing your daily routine.

• Technical training support from competent colleagues to assist with quotations and projects.

• The opportunity to work with innovative products and services in a growing market.

• Company tools including a mobile phone and laptop.

If you're ready to take on this independent sales role and drive the growth of Wygwam in Central Poland, we encourage you to apply! company that fully supports and challenges you.

Wygwam, a division of Niko, designs electrical and electronic solutions that make buildings work better for everyone who lives and works in them. By reducing energy consumption, increasing lighting comfort and safety, and ensuring that all applications work seamlessly together. Buildings equipped with Wygwam solutions are more efficient, can be controlled remotely, and interact within larger ecosystems.

Every day, we ask ourselves just one question: How can we make buildings work better for you?

Who are we looking for?

A tech-savvy Field and Support Engineer with expertise in Home Automation and Energy Management.

Within our Customer Service department, you and your team provide L2 technical advice and support to professional customers and users. You are the point of contact for more complex technical issues. In addition, you inform and advise all L1 support teams across Europe to help them acquire the right knowledge within your area of expertise.

You handle phone and written inquiries regarding new or more complex technical issues involving Niko and/or connected systems. You analyze, conduct in-depth investigations, and search for appropriate solutions. You use remote tools and, when necessary, also perform on-site interventions.

You develop expertise in one or more technologies or products, with a focus on energy management. You act as a key point of contact, initiate root cause analyses, and work on structural solutions and product improvements in collaboration with Product Management and R&D.

You provide professional technical services on-site, supporting installers in implementing and configuring the desired functionalities.

You document solutions and answers to technical questions and issues as input for the Knowledge Base. You also train your colleagues.

You proactively contribute ideas regarding new support tools, knowledge management, and process and service optimization, while maintaining regular contact and sharing insights with Product Management and R&D.

Profile

• Minimum Bachelor’s degree in a technical field, preferably electronics or computer science.

• Expertise in, or strong affinity with, Home Automation and Energy Management.

• Minimum 5 years of relevant experience.

• Dynamic and flexible team player with a strong sense of responsibility and initiative.

• Independent worker with strong analytical and problem-solving skills.

• Excellent communication skills with customers, colleagues, and other departments.

• Very good command of Dutch, French, and English.

• Proficient in MS Office and software systems.

What do we offer?

An engaging, challenging, and varied role within a professional environment that offers training, development opportunities, and career growth.

An attractive salary, complemented by a comprehensive package of fringe benefits, forms just the foundation of our offer.

Equally important is that you will join a no-nonsense company that does what it says and says what it does. A company that never stands still, but continuously launches new high-quality solutions. A company with friendly, open colleagues you can rely on. In short, a company that fully supports and challenges you.

Wygwam, a division of the Niko Group, is a dynamic organization specializing in innovative solutions. We are currently looking for a strategic Sr. Solution and Brand Marketeer to join our Commercial Segment team and play a pivotal role in elevating our brand positioning.

As a Sr. Solution and Brand Marketeer, you will be the driving force behind evolving our messaging framework for both Lighting Management and Building Automation solutions. You will bridge the gap between technical innovation and market value, leading the strategic shift from product-focused communication to solution-oriented storytelling. You will work closely with Product Management, Sales, and the Residential Business Unit to ensure our commercial readiness and brand consistency.

Key responsibilities

• Build, own, and elevate the international brand positioning and messaging framework for the Commercial Segment

• Translate technical value propositions into clear, targeted messaging for specific segments and audiences

• Lead the development of customer journey mapping and define buyer personas to better understand our audience

• Define and manage the commercial marketing activation plan, including value-driven narratives, content pillars, and campaign priorities

• Responsible for Go-to-Market strategies and communication strategies for new product introductions (NPIs)

• Contribute to strategic pricing from a positioning perspective by conducting thorough market scans and competition analysis

• Build, implement, and refine both customer acquisition and customer base contact strategies

• Collaborate with local and global teams to define and track metrics for customer engagement, satisfaction, and advocacy

• Align closely with MarCom Leads and Marketing Operations to ensure effectiveness and consistency

Profile

What you'll bring

• Bachelor's degree in Marketing, Communications, or a related field

• 7+ years of experience in B2B marketing, with a specific focus on brand, product, and solutions marketing

• Proven track record in technical industries such as IoT, lighting, energy, or industrial systems

• Skilled in developing and executing integrated communication strategies that drive awareness and growth

• Hands-on experience with marketing automation platforms

• Strategic yet agile mindset - capable of adapting quickly to a rapidly evolving building automation landscape

• Strong passion for marketing communication and (digital) customer experiences

• ·Business fluent English

Plus points

• Experience leveraging AI for campaign optimization and performance insights

• Experience guiding an organization through a shift from product-selling to solution-selling

• Knowledge of Dutch or French is a strong asset

What we offer

• A dynamic role: Step into an environment brimming with professionalism where you can make a tangible impact by reshaping our commercial narrative

• Attractive salary and additional benefits: In addition to a competitive salary, we also offer a package of additional benefits

• Self-development and growth opportunities: Explore a world where we focus on your growth and development

• Initiative is rewarded: We value initiative and encourage you to make your mark on our strategies

• Engagement in innovation: At Wygwam, we never stand still. You'll be actively involved in the launch of new, high-quality solutions for the commercial market

• Investment in growth: Join a company that invests in growth and has a vision for the future, where you play an essential role

• A permanent contract with full-time hours

At Wygwam, we strive to provide an environment where you can thrive, grow, and develop yourself. Join us and be part of an inspiring journey towards success and progress.

Wygwam, a division of the Niko Group, is a dynamic organization specializing in innovative solutions. We are currently looking for a talented Business Development Manager to join our sales team and drive our international growth strategy across the EMEA region.

The opportunity

As our new Business Development Manager, you will be part of a team responsible for establishing new relationships with prospects and expanding relationships with existing customers in the home and building automation market. You'll play a pivotal role in implementing our international growth strategy, creating dealer networks and identifying key investment opportunities that drive our business forward.

Key responsibilities

• Create and develop dealer and value-added reseller networks in the home and building automation sector

• Identify important medium and long-term investment opportunities and maintain relationships with the full DMU of resulting projects

• Build and maintain relationships with key decision-makers in the residential segment, including architects and building promotors

• Engage in cold calling, customer visits, presentations, and trade show participation to promote brand awareness and generate leads

• Monitor market trends, industry developments, and competitor activities to identify new business opportunities

• Maintain accurate and up-to-date records in our CRM system

• Collaborate closely with Sales colleagues and cross-departmental teams (Product Marketing, Marketing Communication) to leverage internal resources

• Report directly to the Business Director Residential

Profile

What you'll bring

• Bachelor's or master’s degree in business administration, Marketing, Sales, Engineering, or a related field

• Minimum of 5 years of experience in account management or key account management, preferably in the home and building automation industry

• Strong networking skills with the ability to develop and maintain relationships with key decision-makers

• Excellent communication and presentation skills

• Self-starter mentality with a can-do attitude and ability to work both independently and in teams

• Strong organizational and time management capabilities

• Proficiency in Microsoft Office and CRM systems

• Fluent verbal and written knowledge of Dutch, French, and English (additional languages are a plus)

We offer

• A challenging role with significant impact on business growth and performance

• Opportunity to work in an exciting and varied position within a professional environment

• Competitive salary complemented by a comprehensive benefits package

• Professional growth and development opportunities

• A culture that encourages responsibility and initiative

• A collaborative environment with friendly, open colleagues you can build on

• Continuous innovation with new quality solutions being launched regularly

• The chance to be part of a professional, solid-growing company with a clear vision for the future

As an Application Software Developer in the Wygwam R&D team, you contribute to the software development of our IoT solutions for building automation, and its different applications on mobile phones, computers, and custom hardware.

You are part of a multidisciplinary scrum team that takes ownership of designing and implementing our platform and its software features, with a focus on the applications.

• You are responsible for developing and maintaining new software solutions within Wygwam’s IoT portfolio.

• Estimate, execute, and implement the software solutions in accordance with our Agile software development process.

• Be a part of a multi-disciplinary agile team that takes ownership of designing, implementing, and maintaining all applications within the NHC ecosystem.

• Perform code review, document, and maintain software solutions in a structured and natural way of working

• Suggest, discuss, and define the optimum interface between hardware and software

• Collaborate with our validation team on various test procedures for automated and functional tests of the implemented code

• Work closely together with the User Experience & Design team, to safeguard the usability and looks of your work

Profile

We are looking for an application software developer with a couple of years of experience. You hold a bachelor’s or master’s degree in computer science or similar engineering domain or equal through experience.

In addition, you have knowledge of:

• Microsoft .NET Core, C#

• .NET MAUI

• Angular

• Working with API’s

• GIT

• Object-oriented design concepts

• IOC / DI

• Unit testing, acceptance testing

The following items are considered a plus:

Knowledge of:

• Xamarin Forms

• Electron

• Jira

• Jenkins

• Networking

• Linux command line

• Native Android and/or iOS development

• MS Azure

• Being a Microsoft Certified Developer

• Experience with agile/lean methodologies

On a personal level, you are a quick learner, and a passionate application software developer who is always up to date in terms of new technology. Working in a team gives you energy, but when needed you can also work independently. You have a systematic approach in your way of working, and able to keep a sense of perspective on the different tasks. We expect you to have good communication skills and the ability to engage with many different people both internally in the department and externally. 

We offer

• A dynamic role: Step into an environment brimming with professionalism where each day presents a new challenge 

• Attractive salary and additional benefits: In addition to a competitive salary, we also offer a package of additional benefits 

• Self-development and growth opportunities: Explore a world where we focus on your growth and development, providing ample opportunities for personal growth 

• Initiative is rewarded: We value initiative and encourage you to make your mark on our projects 

• Engagement in innovation: At Wygwam, we never stand still. You’ll be actively involved in the launch of new, high-quality solutions, ensuring that no two days are the same 

• Investment in growth: Join a company that invests in growth and has a vision for the future, where you play an essential role 

At Wygwam, we strive to provide an environment where you can thrive, grow, and develop yourself. Join us and be part of an inspiring journey towards success and progress.  

Wygwam,  a division of Niko, is seeking a Solution Manager for Building Automation to lead our strategy and execution in the non-residential market. This is a pivotal role that will drive the development of our building automation value proposition, ensuring alignment with customer needs and business objectives.

Position overview:

As the Solution Manager, you will own the end-to-end product lifecycle, from ideation to go-to-market, collaborating cross-functionally to define and prioritize the product roadmap. You will be responsible for shaping innovative products, features, and services that lead the market in energy efficiency, automation, and smart building technologies.

Key Responsibilities:

• Develop and own the non-residential Building Automation value proposition.

• Define and lead the strategic roadmap for this segment.

• Oversee the complete product lifecycle and solution value proposition.

• Lead the development of new business models, integrating hardware, software, and services into compelling, scalable offerings.

• Conduct competitive analysis and develop positioning strategies tailored for specific markets and segments.

• Collaborate with Product Managers, Sales Engineers, Digital, and R&D teams.

• Translate technical concepts into compelling narratives for both internal and external audiences.

• Measure and optimize solution performance based on customer and financial KPIs.

• Engage with customers, partners, and colleagues to align on solution evolution.

Profile

What you'll bring:

• 7+ years of experience in Product Management or Solution Management.

• Proven experience in Building Automation, Energy, HVAC, and/or IoT.

• Strong technical acumen with deep customer insight and market awareness.

• System-level thinker with a knack for storytelling and strategic pricing.

• Solid financial and business analysis skills.

• Excellent communication and influencing abilities across functions and regions.

• Advanced proficiency in English.

We offer

• A permanent contract with full-time hours.

• An opportunity to play a crucial role in realizing our 5-year plan for driving the Building Automation value proposition in the international market.

• A collaborative and innovative work environment.

If you're ready to take on this strategic role and make a significant impact in the building automation sector, we encourage you to apply!

Wygwam, a division of the Niko Group, is dedicated to delivering innovative solutions across various sectors. We are seeking 4 skilled Technical Account Managers to support our dedicated Niko Home Control installers, focusing on both commercial and technical aspects. This role involves building an ecosystem of installers and their target audience, while also expanding the network of architects and developers to better support our installers.

Key Responsibilities

• Account Strategy Development: Lead the development and execution of account plans and growth actions for key building companies and architects.

• Market Insights: Understand key business drivers in the installation and integrator environment and translate these into opportunities for Wygwam.

• Sales Strategy Contribution: Contribute to the development of sales strategies by providing insights into current business and long-term customer plans.

• Sales Target Monitoring: Define sales targets, monitor market pricing trends, track competitor activity, and ensure appropriate response strategies are in place.

• Customer Relationship Management: Maintain and expand existing customer relationships, acting as the primary contact for technical inquiries.

• Technical Support: Assist in resolving technical issues, delivering brief workshops, and explaining complex technical concepts to customers.

• Sales Support: Collaborate with the sales team to present technical solutions and demonstrate the value of products or services to customers.

• Customer Satisfaction: Ensure a positive customer experience through prompt and efficient technical support.

• Product Knowledge: Maintain in-depth knowledge of technical aspects of products and services, including new developments and trends.

• Strategic Planning: Assist in strategically planning the deployment of technology to maximize value for customers.

• Feedback Loop: Act as a bridge between customers and product development by collecting and sharing feedback.

Profile

Technical Skills

• Strong technical knowledge and understanding of the product or service.

• Excellent communication skills, both verbal and written.

• Customer-oriented and solution-focused mindset.

• Problem-solving ability and analytical insight.

• Ability to convey technical information clearly to non-technical customers.

• Commercial skills and customer relationship management experience.

Soft Skills

• Organized and Structured: Strong organizational skills with a structured approach to account management.

• Team Player: Excellent coordination abilities and teamwork skills.

• Process-Driven: Focused on processes and results with a "get-it-done" attitude.

• Adaptable: Eager to learn and open to change.

• Effective Communicator: Strong communication skills, able to motivate and resolve conflicts.

• Customer-Oriented: Collaborative and customer-focused, working effectively with sales and technical teams.

We offer 

• A chance to work in an exciting and varied position within a professional environment.

• Competitive salary complemented by a comprehensive benefits package.

• Professional growth and development opportunities.

• A culture that encourages responsibility and initiative.

• A collaborative environment with friendly, open colleagues you can build on.

• Continuous innovation with new quality solutions being launched regularly.

• The chance to be part of a professional, solid-growing company with a clear vision for the future.

At Wygwam, we strive to provide an environment where you can thrive, grow, and develop yourself. Join us and be part of an inspiring journey towards success and progress.

Wygwam values diversity and is committed to creating an inclusive environment for all employees.